
With Midwinter approaching we wish to inform staff of our Christmas opening times.
Our offices will be closed, from 4 pm on Tuesday 23rd December 2025, and will open again on Monday 5th January 2026.
If any of your students have assignments which are being submitted over the Christmas period, or at the close of day on the 23rd December, please be aware that we will not be able to provide support during this time.
We kindly ask staff to ensure they plan accordingly so that alternative support is available for students if they have any technical problems. We recommend that staff members:
- Establish a clear plan for assisting students with any submission issues.
- Communicate this plan to your students in advance, emphasising that the TEL inbox will be unmanned while the University is closed over the Christmas break.
Student Support Resources
We have useful Resources online for Student Support, which includes assignment submissions processes and FAQs to troubleshoot common problems:
- Turnitin Student Support and FAQs – Technology Enhanced Learning Unit
- Panopto Student Support and FAQs – Technology Enhanced Learning Unit
- PebblePad Student Support and FAQs – Technology Enhanced Learning Unit
- Student Support with Ultra – Technology Enhanced Learning Unit
Staff Support
Staff members can also find help and guidance on the following main pages for the systems we manage. While we are unavailable, please feel free to continue to message us, and we will reply on our return to the office:
In the coming days, please still contact us with any queries you may have. You can message us directly at tel@worc.ac.uk.
On a personal note, the TEL Team would like to wish all staff and students a wonderful Christmas break, and we hope you enjoy the festive period. We look forward to collaborating with you in the new semester, next year.
Warmest regards,
The TEL Unit
