Panopto Video Support for your Students

Panopto is the University’s main application used for recording, storing, or sharing video content. This cloud-based platform permits students to record or upload assignments and to view live lectures. For Blackboard Ultra assessments students can:

Create and submit videos using Panopto Capture

Record PowerPoint presentations

Upload and submit their own video files (which they have created elsewhere)

Depending on the video assignment type, you can use the most suitable link above and share these with your students.

If you have not yet created an Ultra submission point within a module, please see a link to our Video assignment submission point set up guidance for staff below:

Blackboard Ultra Video Assignments Guidance

Sometimes students may encounter technical issues when using Panopto for the first time or when submitting video assessments. We would recommend communicating with your students the creation and submission process for any upcoming video assignments you may have in Blackboard Ultra ahead of a due date. To help with any potential queries from your students, we thought it would be useful to summarise some useful TEL tips:

Tips for Panopto Assignments

• Students can refer to our Panopto Guide as this includes advice about the different uses of Panopto when creating or uploading to a Blackboard Ultra submission point, and helpful troubleshooting solutions.
• When using Panopto capture to make an in browser recording, please see further help and guidance directly from Panopto below. Each step is clearly explained and there is also a short informative video, for Chrome users:

https://support.panopto.com/s/article/How-to-Create-a-Video-Using-Panopto-Capture

• Ahead of using the Panopto integration, users should remember to check their browser’s ‘permission’ settings. For example, if Panopto is blocked from using a device’s camera or microphone, it will not be possible to make a recording. Settings can be changed to ‘allow’, through ‘Privacy and Security’ within Chrome. (These options can be accessed via the three-dot, kebab menu, towards the top right-hand corner of the window.)

• For Blackboard video assignment submissions, students should ensure they follow the correct submission process carefully, with use of their assignment submission text box, the Insert Content button, and the Panopto Submissions tool in the Content Market.
• Students should allow themselves plenty of time to make a submission ahead of a due date.
• Chrome works well as browser with the Panopto integration, when making a Panopto / Blackboard assignment submission, so we recommend using this if possible. The Blackboard browser checker can also be used to troubleshoot.
• If a connection times out because a large video file is being uploaded there are additional things for your students to try:
  1. Check their internet connectivity.
  2. When uploading to Panopto, they can help their computer process the data contained in a video file, by closing down any additional applications, such as, PowerPoint.
  3. Check the size and type of video file they are attempting to upload, and then contact the TEL Unit with this information so that we can assist them further.
• After submitting their work, your students will be given the option to download an Ultra submission receipt for their records.
• The most important action after a student has made an assessment submission, is to go back to the assignment submission point, to check that they can view their Panopto video. Students should be able to see their video embedded to the submission page.

If your students have any concerns or queries about Panopto or a video assignment submission, alongside making their module leader aware of any problems or contacting the IT Service, they are always welcome to contact us, at the TEL Unit, for further technical support, tel@worc.ac.uk.