Panopto Student Support and FAQs
The Panopto platform hosts video content for courses, as well as allowing students to record and upload their own videos for assessment. Panopto is an integration within the Blackboard VLE.
Here you can find resources for students, and answers to common student questions.
Panopto Student Guide
View our Panopto Student Guide to find out how to create, upload and submit assignments in Blackboard Ultra.
If staff or students need any additional technical advice, they are welcome to contact the IT Service or tel@worc.ac.uk
Student Panopto Support
Module leaders can advise students about assessments which use Panopto, but students can also use our troubleshooting advice and the FAQs below to find out more.
Panopto FAQs for Students
Panopto is the main video hosting platform for the University.
Please see further information in our TEL link below:
If you have a Panopto assignment you should access Panopto from your Blackboard assignment submission point. Students are not able to access the Panopto website from outside of Blackboard. We also recommend that students do not use the Panopto App.
If you would like to know more about how to use Panopto as a student, please see a link to the TEL guide below: Panopto for Students
Students are unable to use the Panopto app. We recommend that students access Panopto from within Blackboard only. If you have a Panopto assignment you should access Panopto from your Blackboard assignment submission point. If you would like to know more about how to use Panopto as a student, please see a link to our TEL guide below: Panopto for Students
Students are able to use the Panopto app for viewing content only. We recommend that students access Panopto from within Blackboard from a desktop computer or laptop.
If you have an upcoming video assignment you should access Panopto from your Blackboard assignment submission point. If you would like to know more about how to use Panopto as a student, please see a link to our TEL guide below: Panopto for Students
If you need to create a Panopto video assignment using ‘Panopto Capture’ you will need to do this from your Blackboard assignment submission point. Please see a link to our TEL guidance below: Recording with Panopto Capture
You will be given an opportunity to edit your video at the final point of recording it. Once you have saved the recording you will no longer be able to make changes.
Remember though that your tutor is marking the contents of your presentation, so small mistakes or pauses will not lower your grade.
If you need to create a new Panopto Capture recording you can follow these steps: Recording with Panopto Capture The whole process of creating, editing and submitting will need to be completed in one go.
Our student Panopto guide also includes advice about troubleshooting and where to get help: Panopto for Students
We recommend contacting your tutor / module leader in the first instance if you encounter any issues.
If you would like any further support, you can reach us TEL, tel@worc.ac.uk. Please ensure you contact us from your student email address. Include your module code and the title of your assignment in the details you send through.
Like any assessment, any videos that you upload will only be visible to tutors and moderators on the Blackboard module. When Panopto saves your video, this is stored in a separate ‘student submissions’ area for your module. Here students will only be able to view their own work, but not those of their peers.
It is easy to submit videos that you have made outside of Panopto for assessment by using the upload option rather than recording. Just check ahead of doing so that your tutor is happy with your chosen format.
Please see guidance below about uploading to Panopto: Upload and Submit a Video
We recommend contacting your tutor/module leader in the first instance if you encounter any issues.
For further support, please see the TEL Guidance below for students who encounter issues when submitting work using Panopto:
If you should need any additional troubleshooting support, please contact us at TEL, tel@worc.ac.uk. Please ensure you contact us using your student email address -include your module code and the title of your assignment, along with further details about the issue.
If you need to create a PowerPoint presentation please see the TEL guidance here.
You can then upload your saved file to Panopto. Please see instructions linked below: Upload and Submit a Video
If you have recorded a presentation which includes audio or an audio recording, and have this saved as a file on your computer, please see details below about how to upload this to Panopto: Upload and Submit a Video
Panopto supports the following file types:
Please see troubleshooting advice for students when using the Panopto integration from within Blackboard: Panopto Troubleshooting This includes how to manage a failed upload when creating with Panopto Capture: Failed upload – Troubleshooting
If you wish us to check whether your work is saved within Panopto you can also contact us, tel@worc.ac.uk.
Unfortunately, TEL are unable to support with internet issues but if you encounter any further connectivity problems, we recommend contacting your module leader and the following places to get help: Panopto – Getting Help
You may need to relocate to find a reliable internet connection. For example, a wired connection could be more stable than wifi. The IT Service may be able to assist further, you can reach them on 01905 857500 or in the following ways: Help & Contacts – IT Service
The TEL Panopto guide covers information for students and how to use the Panopto integration from within Blackboard: Panopto for Students
You can check your Blackboard assignment submission after submitting. Please see the following linked instructions: Check your submission -Upload and Submit a Video
We recommend using Chrome or alternatively MS Edge. Please see our troubleshooting advice: Panopto Troubleshooting
You can also use the Blackboard Browser Checker to ensure the Panopto integration works efficiently through the Blackboard VLE.
